Sonder VIP

Support for international students

Sonder VIP

Enjoy all the standard features of Sonder plus exclusive and tailored concierge assistance and 24/7 in-person support.



All standard Sonder features
Pre-departure support
Arrivals package
1 x VIP concierge assistance for 3 hours



All standard Sonder features
Pre-departure support
Arrivals package
9 x VIP concierge assistance for 3 hours



All standard Sonder features
Pre-departure support
Arrivals package
3 x VIP concierge assistance for 3 hours

Sonder VIP benefits

Concierge call-outs

  • City orientation including where to shop, eat, explore.
  • Assistance with school enrolments and government services.
  • Assistance getting settled including accomodation support or help obtaining a driver licence or buying a car.

Pre-departure support

  • A welcome call to explain how Sonder VIP works and how to get the most out of your trip to Australia.
  • Pre-departure call to confirm your flight details and arrange transfers.
  • Access to Sonder’s dedicated app, containing a host of safety and wellbeing features.

Arrival support

  • Ensuring safe arrival and transfer from the airport to your accommodation.
  • A Sonder welcome pack including SIM card, public transport card, city guide.
  • Making sure you’re set up with essential items such as bank accounts, mobile phone and any other living requirements.*
  • In-person orientation session to familiarise yourself with your campus and surrounding area.*


* May require additional callouts, depending on selected plan duration.

Accommodation support

  • Advice about sourcing and leasing private accommodation.
  • Concierge call-out can provide in-person assistance liaising with landlords, real estate agents, removalists and more.

24/7 Local knowledge and support

  • Unlimited 24/7 access to our Support Centre for any advice, support or consultation affecting your lifestyle or wellbeing during your stay.

Sonder VIP ensures a smooth arrival and stay in Australia. We want you to feel settled and secure so you can have the best possible stay.

What our customers are saying

During a major incident nearby in Melbourne CBD, Sonder called to make sure I was safe. Sonder allows me to explore with peace of mind


University of Melbourne, VIC

Because of Sonder, I am able to seek assistance in emergency situations, therefore my personal safety is guaranteed


Australian National University, Canberra

With the support and compassion of Sonder, parents can be relieved. With appropriate assistance, children can adjust to studying abroad faster. I would recommend Sonder!


Mother of student at Taylors College, Perth