THE HELP YOU NEED, WHEN YOU NEED IT
Sonder provides a range of remote and in-person services to support the safety and welfare of our clients. Everyone needs help sometimes and at Sonder, we know that with some assistance our clients can make the most of their journey.
Sonder Australia supports travelers, Sonder provides comprehensive support to travellers, families and international students in Australia to ensure our clients get the help they need, when they need it, so they can achieve their goals with complete peace of mind.
Sonder provides users access to a 24/7 support centre that can answer all questions, and come to your assistance at any time for a range of situations. We also provide immediate remote help in case of an emergency, including assistance to access and deal with emergency services (police, fire, ambulance, hospital).
No matter how well prepared you are things can go wrong and you can find yourself isolated and unsure of what to do. When this happens, you will need more than remote support. When our users are facing a situation that requires a personal touch, Sonder will send a trusted and professional liaison officer to assist in person.
Our mobile app connects users to the Sonder Support Centre and a network of local professionals able to provide immediate remote and in-person assistance. The app also contains a number of advanced in-built safety and welfare features designed to make sure you are safe at all times, no matter where you are.
We offer additional services for our international student clients and their families back home.