Services

Help when you need it. Confidence when you don't.

24/7 access to local help

We know the precise decisions to make and actions to take if you find yourself in a situation that demands urgent attention. Simply swipe to automatically send a help alert to our support centre, notifying them of your exact location and initiating remote or in-person assistance.*

Check on me

If meeting someone new or going to an unfamiliar destination makes you feel uneasy or uncomfortable, our 'Check on me' feature will allow us to contact you regularly to make sure you are OK.*

Track my journey

Stay connected day or night with our ‘Track my journey’ app feature. Whether you’re out and about or on your daily commute, we monitor your progress throughout your journey until you feel safe, secure and no longer need us.*

Geo-safety alerts

Our 24/7 operations centre monitors for both minor and major events which could impact the safety of our members. We harness geolocation technology to pinpoint whether you’re in or near a potentially unsafe location and notify you immediately. If you indicate you’re unsafe, or we don’t hear back, we'll take action to ensure your safety.*

* v3 app visuals launching soon

Our Support Network

Australia-wide coverage

Our highly skilled rapid response Liaison Officers are based in Australia’s major metropolitan cities. We also provide remote support over the phone or via live chat, ensuring coverage wherever you are.

Local specialists, local knowledge

Our 24/7, multilingual support network provides immediate help, guidance and assurance when you need us. Our Liaison Officers are a trusted and independently-vetted team of ex-emergency services personnel with vast experience in safety and wellbeing.

Sonder is for everyone

Whether you’re young or retired, local or travelling, single or with a family, simply register for as little as $1 per day so you can pursue life with confidence.