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Local help

when you need it

Local help

when you need it

 We believe anyone experiencing a problem away from home should have immediate access to local help as quickly and as easily as possible.

Our support centre and Australia-wide network of local, trusted professionals provide in-person and remote safety and welfare assistance 24 hours a day.

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PACKAGES

Essentials

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Providing support and peace of mind with 24/7 in-person response for critical incidents and comprehensive safety and welfare features available via the member app.

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Premier

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Our premium offering with all the benefits of Essentials, plus 24/7 support for non-critical incidents and a range of VIP features to ensure you get the best out of your time in Australia.

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For students under 18 years old

Guardian

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Our guardian caregiver services give parents peace of mind by making their child’s safety and welfare our priority for their stay in Australia.

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HOW IT WORKS

Once you’ve registered and downloaded the Sonder Member app, getting help is quick and easy.

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FOR INTERNATIONAL STUDENTS

Australia is a fantastic place to live but being an international student presents unique challenges for young people as they confront a foreign environment with a different language, laws and expectations, while parents back home are often powerless to help.

Our Australian-based support centre and national network of trusted Liaison Officers provide 24/7 personal assistance to international students and travellers in Australia to support better academic and lifestyle outcomes.

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DOWNLOAD THE MEMBER APP

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